Team Members: Brian Irvine

Brian Irvine

Head Of Business Development and Marketing

A graduate of Lincoln and Canterbury Universities, Brian has had over 10 years of experience in the customer experience category. He has worked at a global level on some of the world's largest customer experience programs, across a number of retail categories, including quick serve restaurants, petrol/convenience, health/body, telecommunications and specialty retail. He has also worked in retail as a Regional Manager for a large franchise chain. Brian brings to Market Pulse an in-depth understanding of how to design, implement and manage customer experience programs. Brian's view is that successfully managing the 'customer experience' requires using the appropriate methodology at the right time. Having the range of options to achieve that all under the 'one roof' creates fantastic opportunities to integrate programs towards the common goal of business improvement.

M +61 452 215 445 | E BIrvine@marketpulseinternational.com