Web & Email Feedback Programs
What are Web & Email Feedback programs?
Customers are invited to visit a website link and provide
feedback. These invitations can be; outbound emails sent with
unique links, invitation cards in-store, QR codes, POS material or
messages on EFTPOS receipts. These programs can provide an
immediate response channel for unhappy customers. Return email
coupon options can be sent to incentivise response. We offer fast
turnaround of results, action plans, online reporting and
management via PulsePoint web portal
What are the benefits for your business?
- Direct and immediate feedback from real customers
- Focussed on exsisitng customer lists
- Results drive immediate action for unhappy customers
- Results can drive loyalty for happy customers
